Frequently Asked Questions

 

WHEN CAN I COME SEE THE VENUE?

Venue showings are by appointment only. Both weekday and weekend showings available. Call Shasta Fahs at (912) 222-2882 or email shasta@villagecreeklanding.com to schedule a venue tour.

WILL THE DATE I INQUIRED ABOUT BE HELD FOR ME?

We only hold dates for contracts that are out for review. If you request a contract, it will be emailed to you for review and this will hold the venue for 7 days. At the end of the 7 days a signed contract and deposit is required or the date will be released back to the public. Of course, we will mark a date as tentative until the signed contract and deposit are received. If another party inquires about the same date, we will contact you first to give you the opportunity to pay the deposit and sign the contract.

HOW DO I BOOK A DATE?

In order to reserve a date, we require a deposit (50% of the rental fee plus a $400 partially refundable damage/clean up deposit) and a signed contract.

Is my Deposit Refundable?

Cancellation Policy (copied from contract): a. If LESSEE desires to cancel the rental of the FACILITY after paying the deposit but before ninety (90) days of the event, LESSOR shall refund in full all fees, deposits, and rentals paid, less any credit card or other bank fees charged to LESSOR by LESSEE's credit card company or bank and less a fee in the amount of 20% of the total rental amount. If the cancellation is less than ninety (90) days of the event, fifty percent (50%) of all the fees, deposits, and rentals paid will be refunded. No refund will be allowed for events cancelled within thirty (30) days of the event. b. Cancellations must be received in writing and acknowledged by the LESSOR. c. LESSEE agrees that LESSOR may, with cause, terminate this entire agreement at any time prior to the payment by LESSEE in full of the agreed rent. Cause is described as any violation of any provision of this agreement. d. NATURAL DISASTER/SEVERE INCLEMENT WEATHER: In the event of severely inclement weather that renders FACILITY to be unsuitable for the Event (as determined by the LESSOR), 80% (eighty percent) of the amount paid can be applied to a future Event date. If LESSEE should elect not to re-book, no refund will be provided. The LESSOR encourages LESSEE'S to purchase event insurance to offset this risk. A full refund will be issued to LESSEE if a mandatory evacuation of St. Simons Island is declared for the time covering the rental period.

WILL CATERING SERVICE GIVE QUOTES AND HOW CAN I REACH THEM?

Yes, all of our preferred vendors are happy to give you an idea of cost. You may contact them directly and they should respond within 24 hours. We will provide contact information.

WHAT IS INCLUDED WITHIN THE RENTAL FEE? DO YOU HAVE CHAIRS, TABLES AND LINENS?

We have ten 60” round tables, eight 6’ rectangle tables, six 24" high top tables, and seating for 100. We also have 48 barstools, bench seating around the entire deck area and bench seating within the Gazebo. We have 14 eight to ten foot wooden benches that may also serve as pews during weddings.

DO YOU PROVIDE ANY LINENS FOR THE TABLES?

We do not provide or place linens. They need to be rented or bought and a day of contact would need to arrange them with your décor.

I see that ceremonies take place outside - what if it rains?

Village Creek Landing has two outdoor covered porches and a gazebo. There is also an air conditioned banquet room upstairs that can accommodate 70 guests. For parties larger than 150 guests, a tent is recommended as a rain option. Tents may be rented through [Beachview Event Rentals & Design] or The Tent Guys SSI and we will be happy to coordinate the rental for your event.

CAN I BRING IN OUTSIDE CATERING OR BAR SERVICES?

Village Creek Landing has a recommended list of food caterers and we request that you choose your caterer from this preferred list. Please inquire from our list of preferred caterers. Bar services must be contracted through Village Creek Landing. Contact marylee@villagecreeklanding.com for available packages.

Will Catering Service Give Quotes and how can I reach them?

Yes, all of our preferred vendors are happy to give you an idea of cost. You may contact them directly and they should respond within 24 hours. We will provide contact information.

View our preferred caterers here:

DO YOU HAVE OR REQUIRE A COORDINATOR?

Village Creek Landing does not provide a Day of Coordinator. For weddings, we do suggest having a coordinator on site for setup, event, and breakdown. We are happy to recommend coordinators in all price ranges upon request.

WILL YOU BE HERE THE DAY OF MY EVENT?

A Village Creek Landing does not have staff on site for set up or break down. We will always have someone on call throughout the day of your event and during the event to answer questions or respond to issues that may possibly arise. We are here to oversee the venue and answer questions, but we will not assist with day of coordinating.If you would like a day of coordinator please see our preferred vendor list, or feel free to bring your own coordinator.

CAN I BRING MY THINGS IN THE DAY BEFORE MY EVENT?

No items can be stored in our venue prior to the day of your event. All décor and vendor equipment MUST also be taken on the night of the event.

IS YOUR VENUE ADA ACCESSIBLE?

Yes, we are ADA compliant with ramps and wheelchair accessible restrooms upstairs and downstairs. We also have two parking spaces reserved for people that need to access the ramp easily.

CAN WE HAVE A REHEARSAL AT THE VENUE THE DAY BEFORE OUR EVENT?

Yes. If there is an event the day prior to your event, we require that your rehearsal take place in the morning and conclude no later than 2PM. If there is no event the day prior (which will be unknown until 2 weeks before your event), the rehearsal may take place at any time.

MAY WE BRING IN ANY VENDORS OF OUR CHOICE?

We do provide a preferred vendor list for your convenience when requested. Our vendors list consists of well known restaurants and catering services in the area with a wide range of pricing and menus.You may submit a temporary food service application to the Department of Public Health if you would like to bring in a caterer that is not on our preffered list. We can also provide contacts for wedding coordinators, photographers, videographers, boat captains for departures, florists, bakers, officiants, and more.